WARRANTY

Our Warranty Promise

1-Year Comprehensive Warranty

Every product from Ethan Tech comes with a comprehensive 1-year warranty. We stand behind the quality of our refurbished products and are committed to your complete satisfaction.

What's Covered

  • Hardware defects and component failures
  • Performance issues (slow performance, overheating)
  • Battery failures (for laptops — below 40% health)
  • Port and connectivity issues
  • Display defects (dead pixels, backlight issues)

Claim Process

  1. Contact us via WhatsApp with your order details
  2. Describe the issue with photos/videos if possible
  3. We arrange pickup or provide remote troubleshooting
  4. Repair or replacement within 7 business days